NPS and Google Opinions aren’t simply helpful for inside enhancements they will additionally present a wealthy supply of content material in your advertising efforts. Glad clients can function compelling advocates in your product , offering real-world proof of the worth you supply. Their suggestions could be repurposed into quite a lot of content material codecs, together with social media posts, weblog articles, video testimonials, and even case research that spotlight your company’s skill to ship distinctive service. This kind of content material is extremely relatable and may help appeal to potential clients who’re searching for an insurance coverage supplier they will belief.
Extract key quotes and success tales out of your most optimistic Google Opinions and NPS responses, then flip them into highly effective advertising supplies. For instance, you can create a sequence of social media posts that includes happy shoppers who reward your claims course of, buyer help, or coverage choices. Extra, you’ll be able to spotlight these optimistic experiences in e mail advertising campaigns, showcasing real-life tales to construct belief and join with potential shoppers on a private stage.
