Having labored in each the insurer and MGA sectors, in addition to the FCA, Kate Albert has a well-rounded view of the market. The Kova Professions CEO and founder explains to Jonathan Swift why service has change into some extent of distinction in separating her start-up from extra established rivals.
What was the pondering behind the formation of Kova Professions – and the way a lot of it was pushed by dealer suggestions?
I’ve been within the sector round 20 years, and over that point I’ve seen loads of the ache factors brokers expertise.
Lately, particularly post-Covid, now we have seen response instances go down and experiences, like Gracechurch, drilling down and concluding that requirements are failing, with brokers ready a very long time to listen to from underwriters due to an absence of availability.
Earlier than I launched
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