Whereas the Monetary Ombudsman Service’s workload surged upwards by 43% within the first half of the yr, the variety of common insurance coverage and pure safety complaints fell by 8% in comparison with the beginning of 2023, new figures have revealed.
The FOS obtained 133,019 complaints between 1 January and 30 June 2024 versus 93,114 complaints in the identical interval in 2023.
Nonetheless, GI and safety complaints dropped year-on-year from 24,496 to 22,489.
RelatedMotor FOS complaints secure in Q1 as ombudsman’s workload surges
Automobile and bike insurance coverage complaints to the Monetary Ombudsman Service rose fractionally to three,940 within the first quarter of the monetary yr as the general workload soared by 70%.
Banking and credit score continued to be the
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