Brokers are lagging in educating industrial motor purchasers on the most effective observe in terms of first notification of loss procedures.
That is without doubt one of the headline findings from Direct Business’s newest Dealer Barometer survey that discovered two-thirds (67%) of respondents reported policyholders are asking them to report claims on their behalf somewhat than straight approaching the insurer or MGA.
Direct Business notes that is opposite to finest observe for FNOL procedures, as was the very fact solely 1 / 4 (28%) of economic motor brokers are asking policyholders to report and make a declare from the roadside.
Constructive developments
Desp
Solely customers who’ve a paid subscription or are a part of a company subscription are in a position to print or copy content material.
To entry these choices, together with all different subscription advantages, please contact info@insuranceage.co.uk.
