As we bid farewell to 2023, it’s time to replicate on the journey we’ve had collectively, celebrating milestones, progress, and the unwavering dedication of our unbiased brokers. Let’s take a second to recap the highlights of 2023, a 12 months that introduced new alternatives, faces, and achievements.
Elite Brokers – January:
The 12 months kicked off with a bang as we welcomed a brand new dynamic group of Elite Brokers into this system. These brokers exemplify excellence of their area, and their dedication has been a driving drive behind our success all year long.
New Management – February to March:
In February, we had been thrilled to welcome Tom Condon as our new Florida Distribution Gross sales Supervisor. Tom’s wealth of expertise and business insights have added a worthwhile dimension to our crew, contributing to our continued progress and success.
In March, we made a strategic change in our claims course of. We launched a brand new Claims TPA, Gallagher Bassett, for Non-CAT claims, reaffirming our dedication to offering environment friendly and responsive claims companies whereas sustaining in-house CAT claims to ship the experience you’ve come to anticipate! Moreover, Laz Herrada, our new Senior Flood Claims Examiner, joined the crew, bringing experience and dedication to our flood claims division.
Transition in Management – July to August:
In July, we bid farewell to our longstanding VP of Gross sales, Debbie Brcka, who retired after years of devoted service. The torch was handed to Carol Miller, our newly appointed Director of Distribution. Carol’s ardour for the business and strategic imaginative and prescient have seamlessly aligned with our dedication to excellence, making certain a easy transition and continued success in our distribution initiatives.
August marked the start of a brand new period as Walt Sykes took on the function of President at Bankers Insurance coverage Group. With a confirmed monitor report of management and innovation, Walt has introduced recent views to information us towards new heights.
Increasing Horizons – September:
September was a pivotal month as we expanded our choices by launching the BankersBOP™ program in Louisiana. This program particularly caters to small to medium-sized companies and has been profitable with our Louisiana company companions.
Ask B Launch – November to December:
We marked a major technological development with the launch of Ask B, an AI-powered chatbot designed for our Florida and Louisiana BankersBOP™ program. Ask B stands as a testomony to our dedication to innovation and ease of doing enterprise by offering instantaneous responses to eligibility questions in our quoting portal. Ask B’s bilingual (English & Spanish) functionality allows our brokers to navigate our quoting course of extra seamlessly.
Trying Forward to 2024:
As we stand on the cusp of a brand new 12 months, we’re excited concerning the alternatives that lie forward. The muse laid in 2023, with the assist of our brokers, devoted crew members, and strategic leaders, positions us for continued success and progress in 2024. During the last couple of years, now we have developed right into a regional specialty service, concentrating on offering distinctive companies in small to medium-sized BOP enterprise, builders danger, and flood insurance coverage. We categorical our deepest gratitude to our unbiased brokers for his or her unwavering partnership. Collectively, we sit up for reaching new heights and attaining even larger milestones within the coming 12 months. Right here’s to a profitable 2024!
