With ghost broking a rising and chronic menace to the insurance coverage business, Rosie Simms explores if know-how is making the issue extra prevalent – or simpler for insurers to identify.
Aviva is “gearing up” to extend its use of synthetic intelligence to fight ghost broking in a “extra subtle approach,” in accordance with Kat Cunningham, underwriting fraud lead on the insurer.
She added: “The crew and I are sitting in rooms occupied with that, and what we have to do to counter it when it comes to our upfront detection within the underwriting area.
“And the methods are rising in sophistication on a regular basis together with how we display to verify if a doc – equivalent to a NCD certificates –
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